Information is no good unless people can access and use it. Not knowing how to use technology keeps people from useful health information. A lack […]
Design Tactics to Foster Trust
How do you build technology that people trust? The world gives us so many examples why we shouldn’t trust technology. Many Americans recently had their […]
How Can Voice Tech Help Health Behavior Change? The Alexa Diabetes Challenge
I’ve gotten to do some cool work things lately. One big one is getting involved in the Alexa Diabetes Challenge, sponsored by Merck & Co., […]
Five Best Practices for Digital Badges for Behavior Change
It’s easy to come up with examples of digital badges that don’t work, or are simply too silly to be serious tools for engagement. It’s […]
Mistaken Identity: How Do We Design for This Edge Case?
I have an ongoing problem. As an earlier adopter of Gmail, I have the “original” firstname.lastname versions of the gmail.com address for both my maiden […]
Three Examples of Digital Badges That Support Psychological Needs
How can digital badges serve as a source of motivation? One way is by supporting core underlying psychological needs. Three such needs identified in self-determination […]
A Little Personality Can Improve the UX of Forms
Designing effective forms is a tough but critical UX challenge. You’ve got to collect all the necessary information in a way that’s intuitive to the […]
Awarding the Right Behaviors in Digital Design
Digital badges to encourage behavior are a fine idea in concept but riddled with issues in practice. I talked about badges at UXPA International last […]
How Is a Good Insight Like a Patent?
I got interested in genetic testing for fitness a while back, but haven’t pulled the trigger on anything yet (besides 23 and Me, a few […]
Next Edge Summit 2016 Recap
Earlier this week I had the pleasure of sitting on a panel at the Next Edge Summit in Boston. The two day event’s theme was […]