How do ideas come into being? How are stories developed? Some people like to talk through their thoughts. Others, myself included, find their way to […]
When I Don’t Know that You Don’t Know What I Know: Hidden Profiles and Expert Information
I’ve been reading Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days. One of the key Monday activities is gathering information […]
How to Ask for Favors the Autonomy-Supporting Way
My sister works as a recruiter and HR manager for technology startups in Europe. She has a strong background working with some very successful American […]
A Brand I Can Relate To: Companies Creating Relationships on Social Media
Social media is increasingly becoming an expected channel for companies to communicate with customers, users, and other stakeholders. I’d venture to say that it’s now more […]
Measured Authenticity for Art that Resonates
I’m very interested in the concept of how much a person’s self-expression for an audience (whether it’s writing, performance, art, or something else) should be personal. […]
The Upside of Difficult Conversations
Like many people, I dislike what can be nicely called “difficult conversations.” Whether it’s saying no to someone, confronting someone about a task left undone […]
Up Your Visual Impact: Tips to Improve Your Next Presentation
I’ve never felt confident in my ability to create visually compelling presentations. I’m a words person with spatial confusion, which I believe is the exact […]
Well-Wishes and Engagemint Juleps: The On-Brand Holiday Greeting
If you’re trying to build a strong and consistent reputation, then staying “on brand” is key. Projecting your values clearly through the way you behave, […]
Designing Content for Low-Literacy Readers: Image, Form, Interest
A rule of thumb in developing content is to keep the reading level as low as possible for accessibility to the widest possible range of […]
Choice: The Cultural Keystone?
One of the many ways that people around the world differ from one another is attitudes about choice. While some cultures believe that independent choice […]