A common thing in my world of behavior change and design is a focus on building empathy by talking to people, sharing their perspectives, and …
Last week I had the opportunity to speak at the EBSCO User Group, which was such a treat. In addition to the fact that I …
Marketing in some ways is applying the most appealing words to the truth, with an ultimate goal to sell, not to communicate the literal truth. …
I took my first psychology class in college without really knowing what psychology was or what psychologists did. When I was a first-year student at …
I recently found myself flying from Stockholm to London on British Airways. Looking to pass a few minutes before landing, I flipped open one of …
When I travel to a new place, I usually try to equip myself with a few basic vocabulary words: Hello, goodbye, please, thank you, English. …
As far as online experiences that embed motivational design principles, Duolingo is the best I’ve seen. This free gamified language learning tool incorporates all three …
It’s fascinating to me how language both shapes and is shaped by culture. I recently came across another example, this time about the people of …
When we talk about using the patient’s own language to communicate about health goals, we necessarily don’t mean English vs. Mandarin (although of course that …
When I was learning Spanish in high school, a phrase that caught my ear and has remained a favorite of mine is “lo necesario.” It …
