As I write this, it’s been almost seven weeks since I’ve been to my office. My town has been under stay-at-home orders for about a […]
What Behavior Change for Sustainability and Pandemic Survival Have In Common
Last week I was the inaugural guest on Sustainable UX‘s live podcast series, run by my friend and colleague James Christie. Initially the discussion was […]
Five Best Practices for Digital Badges for Behavior Change
It’s easy to come up with examples of digital badges that don’t work, or are simply too silly to be serious tools for engagement. It’s […]
Three Examples of Digital Badges That Support Psychological Needs
How can digital badges serve as a source of motivation? One way is by supporting core underlying psychological needs. Three such needs identified in self-determination […]
Engagement Powers the Habit Cycle
At this week’s Habit Summit in San Francisco, I talked about the role of engagement in creating new habits. I called my talk “Highway to the […]
Moral Issues in Designing for Behavior Change
The big thing on my mind right now is preparing for my presentation at SXSW next Saturday. My J&J colleague and pal Raphaela O’Day and […]
A Slightly Less Than Motivating Year In Review: Delta Airlines
Companies that do “year in review” features for their customers can often spark continued engagement by supporting the key psychological needs of autonomy, competence, and […]
A Behavior Change Perspective on the Community First! Village in Austin
Last week I went to the Innovation Learning Network in Person meeting in Austin, TX. Part of the agenda was going on a mystery “innovation […]
Personalization: Good for Health Interventions, Maybe Not for Mattresses
I believe in personalization. Evidence has firmly established that more personalized behavior change programs are more effective. People perceive personalized information as more relevant, are […]
Does Making It Easy Mean Designing for the Lowest Common Denominator?
After I posted about seemingly obvious information not necessarily being obvious to the people we design for, someone reached out to me on Twitter to challenge my […]